Get help with the Scientific Study School ERP app, find your school key, access help articles, and connect with our support team.
If you paid fees online and the payment is not reflecting in your school system, but the money has been deducted from your account — please wait for 2 days. The amount will automatically come back to you. This is a normal bank processing delay. Do not panic or make the payment again.
Search your school name to get the login key for the phone app
Use this school key when logging into the Scientific Study mobile app for the first time.
When our team is available to help you
Office Hours
Monday – Friday
9:30 AM – 5:00 PM
Lunch Break (No Support)
Monday – Friday
2:00 PM – 3:00 PM
Get the Scientific Study School ERP app on your phone
Note: If your school has a branded phone app, please visit your school's website to download it, or contact your school directly.
Help Articles
Browse step-by-step guides and how-to articles
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Chat with our support team in real time
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Have a fees issue or another problem? Submit a support ticket
Submit TicketTicket tip: If you have issues you want to share with the support desk — for example, fees not reflecting, login problems, or app errors — please create a support ticket so our team can track and resolve it quickly.